Case Studies

Over my career I've designed dozens of websites & apps. Below are a few examples of my work (password available upon request).

Point Of Sales Competitor Analysis and Contextual Inquiries

Deep dive research into restaurant Point Of Sale systems.

Role: Research

Financial Research Question Game (Password Protected)

Better research can lead to better investment returns - so how do we improve the quality of financial research?

Role: Research, Analysis, Facilitation, Design

eBay Inc. Website Redesign

Updating eBay's corporate identity.

Role: Design, Prototyping, QA

Credit Card Dashboard

When you are redesigning a dashboard that is the primary touchpoint for 27 Million customers, you need to get the job done right.

Role: Research, Analysis, Strategy, Facilitation, Design

Credit Card Dashboard (Password Protected)

What would consumers expect from "the bank of the future"?

Role: Research, Analysis, Strategy, Facilitation, Design

NYC Taxi Lost & Found

A service design based approach to addressing one of NYC's most complex commuter problems.

Role: Data Analysis, Research, Strategy, Design

ALM

A redesign of the premiere legal news websites (New York Law Journal, The National Law Journal, Law.com, etc)

Role: Analysis, Facilitation, Design